Sound project-management based on the following principles:

On the negotiations stage sales managers and business analysts communicate with you to outline the vision and the best solution for the project. Since we care about simple communications, on the initial stage you have one single point of contact, who is always near to answer your questions and solve problems. Other activities include requirements gathering, business analysis, project planning and estimation.

On the production stage the assigned team of an account manager, software engineers, architects, consultants, developers and quality engineers perform product, changes and risk management, reporting, testing and other activities according to the agreed plan.

On the post-implementation stage you receive all the deliverables according to the release schedule. Support and training (including troubleshooting, development and installation of workarounds and patches) are integral parts of development contracts.

The defined and mature internal processes guarantee project (and contract) transparency and ensure that you are provided with productivity gain and cost reduction targets (or other results planned).

One of the aspects we pay special attention to is business continuity and security management. To provide it, we use special security and backup policy, which covers such issues, as backup locations, recovery scripts, information security policy, access control, organizational security, personnel and environmental security. The result of such an approach is to have our response reactive, flexible, and stable from request processing till the final product release.